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Plan Renewal Information | Ambetter of North Carolina
Open enrollment begins November 1, 2023. Ambetter Health is on a Mission for Better and that means better coverage and better benefits for you. Keep your Ambetter of North Carolina Inc. coverage for 2024 and enjoy special savings and member perks.
Your important to do list:
- Review the Frequently Asked Questions below.
- Visit your Member Portal to review your plan and make sure it still fits your needs and budget.
- Update your information to maximize any financial help available to you.
Helpful Renewal Tips
- Visit your Member Portal to review your current coverage.
- Remember, payment is required to keep your coverage active.
- In December, watch for your new 2024 Welcome Packet with ID Card or January invoice.
Need Assistance or Have Questions?
- Call us at 1-833-863-1310 (Relay 711) or contact your broker directly.
- Remember to check Ambetter Health's 2024 Preferred Drug List for all covered drug updates.
Check out our Frequently Asked Questions for important dates and enrollment information.
Your Ambetter Health renewal letter will provide the details for your Ambetter Health coverage. You’ll receive this in the mail, and it will also be available in your online member account. Be sure to review your plan details closely. If you don’t need to make any changes, we will automatically renew your coverage.
If you want to make changes, including enrolling in a different Ambetter Health plan, you can call us, and we’ll help you explore other options. Open Enrollment this year is November 1 – January 15.
When Open Enrollment starts on November 1, you can call us at 1-833-863-1310 (Relay 711) and we can help you re-confirm your tax credit information. You’ll want to do this whether or not you received a tax credit last year. This will ensure you save as much as possible on your coverage. You can also go to healthcare.gov.
It depends on your tax information. Whether you received a tax credit last year or not, call us and we can help you update your information. You can also visit healthcare.gov. Be sure to do this to ensure your tax credit amount is up-to-date for your coverage.
Yes. If you’re pleased with the details on your renewal letter and don’t want or need to make any changes, your Ambetter Health plan will automatically renew. Your coverage will start on January 1.
Just give us a call at 1-833-863-1310 (Relay 711). We’ll help you explore other Ambetter Health plan options and benefits that work best for you and your family.
Your monthly premium amount may adjust for your new plan year coverage. When you receive your renewal letter, be sure to review this closely. We have other plans that can offer you different monthly premium amounts and other out-of-pocket cost savings.
If the number of people in your household has changed, you may qualify for Special Enrollment. That means you can change your plan now. Give us a call today at 1-833-863-1310 (Relay 711).
When Open Enrollment is closed, you may still be able to enroll in a health insurance plan. To do so, you have to qualify for a Special Enrollment period. This happens when you experience a Qualifying Life Event. Give us a call at 1-833-863-1310 (Relay 711) and we can walk through your options.
*Funds expire immediately upon termination of insurance coverage. My Health Pays® rewards cannot be used for pharmacy copays. Restrictions apply. Members must qualify for and complete all activities to receive $500 or more. Visit Member.AmbetterHealth.com for more details. Your health plan is committed to helping you achieve your best health. Rewards for participating in a wellness program are available to all members. If you think you might be unable to meet a standard for a reward under this wellness program, you might qualify for an opportunity to earn the same reward by different means. Call Member Services and we will work with you (and, if you wish, with your doctor) to find a wellness program that offers the same reward and is right for you in light of your health status. Find the Member Services phone number for your state at ambetterhealth.com. Healthcare-related costs will vary by member and the plan in which you are enrolled. My Health Pays® rewards cannot be used to pay premiums in Arizona, California or Nevada. My Health Pays® rewards cannot be used to pay premiums or for cost sharing purposes in New Mexico. My Health Pays® rewards in Georgia cannot be used for pharmacy copays, except at Walmart. Consult a tax professional to understand any possible tax implications for the My Health Pays® program.
**Formerly known as Ambetter Telehealth. Cost sharing may apply when using Virtual 24/7 Care. $0 Virtual 24/7 Care cost share does not apply to HSA plans until the deductible is met and is only applicable when used through the Virtual 24/7 Care program. Ambetter Health does not provide medical care. Medical care is provided by individual providers which are independent contractors and not agents of Ambetter Health.
There are many reasons your plan may have changed. In some cases, the difference is minor—such as your plan identification number. In other cases, however, the change may be to your out-of-pocket costs or your coverage. Please review your benefits closely.
Ambetter of North Carolina is underwritten by Ambetter of North Carolina Inc., which is a Qualified Health Plan issuer in the North Carolina Health Insurance Marketplace. This is a solicitation for insurance. © 2023 Ambetter of North Carolina Inc. All rights reserved.