Ambetter Support | Ambetter of North Carolina


Find answers to top questions about Ambetter health insurance.

Get answers about billing and payments or learn about enrollment and benefits. Contact us if you still need help.

Questions About Your Bill and Payments

Have questions about your Ambetter payment and bill? Learn more here or contact Ambetter customer support if you cannot find the answer to your question.

Questions About Enrollment and Renewal

Looking for more information about Ambetter enrollment and plan renewal? Learn more with the frequently asked questions below. If you don’t see your question, contact Ambetter Member Services at 1-833-863-1310 (Relay 711).

Questions About Plans and Benefits

Ambetter offers affordable health insurance plans in 27 states. Our plans have valuable benefits so our members can take charge of their health. Learn more about our plans and benefits below.

What You Need to Know about Coronavirus or COVID-19

Ambetter is monitoring the ongoing COVID-19 situation. If you have questions about COVID-19 symptoms, treatment and more, read below.


*Ambetter does not provide medical care. Medical care is provided by individual providers. $0 Telehealth copay does not apply to plans with HSA until the deductible is met.

*Restrictions apply. Members must qualify for and complete all activities to receive $500 or more. Visit for more details.

Your health plan is committed to helping you achieve your best health. Rewards for participating in a wellness program are available to all members. If you think you might be unable to meet a standard for a reward under this wellness program, you might qualify for an opportunity to earn the same reward by different means. Contact us at 1-833-863-1310 (Relay 711) and we will work with you (and, if you wish, with your doctor) to find a wellness program with the same reward that is right for you in light of your health status.