HAVE AN ENROLLMENT NEED? SHOP OUR PLANS
24-Hour Telehealth Services for Patients | Ambetter of North Carolina
Talk to a doctor: anytime, anywhere. No Copay.
With Ambetter Telehealth, you can see a Teladoc provider without having to leave your home. Skip the waiting room with 24/7 access to medical advice, diagnoses, and prescription medications* from licensed providers.
Plus, when you schedule a visit with a Teladoc provider, you pay a $0 copay.**
Use Ambetter Telehealth, powered by Teladoc, whenever and wherever works best for you.
When you’re sick, you just want to feel better fast. Visit Ambetter Telehealth’s Virtual Urgent Care to get quick remedies for illnesses such as:
Colds, flu and fevers
Rash, skin conditions
Sinus problems, allergies
Upper respiratory infections, bronchitis
Not quite feeling like yourself?
Schedule a Virtual Mental Health Visit with a Teladoc provider to talk with someone about topics such as:
- Sadness or depression
- Events in your life that may be causing you stress
- Personal and professional issues that are impacting your mood
Ambetter Telehealth may be a good fit if you like:
- Easy, 24/7 access to Teledoc providers
- Fast care for non-emergency issues
- Flexibility scheduling visits immediately or for future dates
- Zero copays**
Ambetter Virtual Access
Ambetter also offers virtual primary care which may be a good fit if you are looking for:
- Building a relationship with a virtual primary care provider who helps coordinate your care
- Video or phone visits and preventative care visits
- Help managing chronic conditions
- Getting referrals to see a specialist, if needed
Note: You must be enrolled in an Ambetter Virtual Access plan in order to access these services. These plans are not available in all states. Please visit About Our Plans page to learn more.
*Teladoc does not prescribe controlled substances
**$0 copay may not be available on all plans. Check your plan documents for eligibility. $0 Telehealth copay does not apply to plans with HSA until the deductible is met.
Ambetter Telehealth is not available on plans offered in Arkansas.
Let’s get started
- Log in using the Teladoc website or app
- Find the type of provider you’re looking for and request a visit
- Speak with a provider
The benefits, rates and costs listed in these advertisements are illustrative and are based on a specific household size, specific age, smoker status, and in a specific coverage area in North Carolina. A person should not send money to the issuer of the health benefit plan in response to the advertisement. A person cannot obtain coverage under the health benefit plan until the person completes an application for coverage. This policy has exclusions, limitations, reduction of benefits, and terms under which the policy may be continued in force or discontinued. This policy has provisions relating to renewability, cancellability, and termination, and may include provisions for modification of benefits, losses covered or premiums because of age or for other reasons. For costs and complete details of the coverage, call or write your insurance producer or the company, whichever is applicable.
Ambetter of North Carolina is underwritten by Ambetter of North Carolina Inc., which is a Qualified Health Plan issuer in the North Carolina Health Insurance Marketplace. This is a solicitation for insurance. © 2023 Ambetter of North Carolina Inc. All rights reserved.
Additional information is available in the Evidence of Coverage.