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Where to Go for Care | Ambetter of North Carolina
As a new Ambetter Health member, you may be unfamiliar with the great care options available to you.
Where do you go when you’re sick or hurt? And how can you save on care costs?
We’re here to help.
Many Care Options for Minor Injuries
If your injury is minor and not life threatening (like a sprain or a cold), your first choice should be to call your primary care provider (PCP). Or choose Virtual 24/7 Care* for convenient video doctor visits!
If you can’t wait for an appointment with your PCP, visit an urgent care center for injuries that need faster attention. That might be a minor sprain or a small cut. Be sure to choose an in-network urgent care center to save on costs. Use our Find a Provider tool to find an Urgent Care near you.
Learn how to use the Ambetter Guide with this step-by-step instructional video.**
The Ambetter Guide is a useful online tool that helps you find in-network doctors, specialists, urgent care clinics, pharmacies and other healthcare providers.
Serious Injury? Visit the ER.
If it’s an emergency, call 911. Only visit the emergency room if you have a life-threatening, serious injury, like bleeding or broken bones. Choose other care options if your injury is minor to maximize your benefits and lower your costs.
View the article for more tips on care options you can choose. Read More.
*Formerly known as Ambetter Telehealth. Cost sharing may apply when using Virtual 24/7 Care or Virtual Primary Care. Virtual 24/7 Care cost share does not apply to HSA plans until the deductible is met and is only applicable when used through the Virtual 24/7 Care program. Ambetter Health does not provide medical care. Medical care is provided by individual providers which are independent contractors and not agents of Ambetter Health.
**Ambetter from North Carolina Inc. is underwritten by Ambetter from North Carolina Inc., which is a Qualified Health Plan issuer in the North Carolina Health Insurance Marketplace. This is a solicitation for insurance. ©2023 Ambetter from North Carolina Inc., https://www.ambetterofnorthcarolina.com/. For information on your right to receive Ambetter from North Carolina Inc. free of discrimination, or your right to receive language, auditory and/or visual assistance services, please visit www.ambetterhealth.com and scroll to the bottom of the page.